Legal
At Cockpit English, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our e-learning platform (the "Platform"), which is owned and operated by Cockpit English. This policy applies to all users of the Platform, including those practicing general English, English for cabin crew, VFR pilots, and IFR pilots.
When you create an account and subscribe to our Platform, we collect the following information:
This includes your name, date of birth, email address, and any other information you choose to provide during the registration process.
We collect information about your subscription type (e.g., General English, Cabin Crew English, VFR Pilot English, IFR Pilot English), subscription duration, and payment details. However, we do not directly store your credit card or payment information. This information is processed securely by our payment processor.
We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
We collect data about your activity on the Platform, such as courses accessed, lessons completed, quizzes taken, scores achieved, time spent learning, and login/logout times. This data helps us personalize your learning experience and improve the Platform.
We automatically collect certain technical information about your device and internet connection, including your IP address, browser type, operating system, and device identifiers. This information is used for technical administration, security, and analytics.
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information or request that we restrict the processing of your information. To exercise these rights, please contact us at: contact@cockpitenglish.com.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and/or by sending you an email notification. Your continued use of the Platform following the posting of such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at contact@cockpitenglish.com.